From automation of repetitive tasks to optimization of complex processes, the recent surge in Generative AI innovation is driving significant improvements in workplace efficiency and productivity. Corporations must swiftly equip employees with the relevant skills to utilize the latest AI tools.
We've established five best practices for preparing your team for an AI future.
The first step in aligning your workforce for an AI future is to develop a comprehensive AI strategy. This strategy should outline the goals and objectives of AI adoption, as well as the roles and responsibilities of employees in the process. By involving employees in the development of this strategy, you can ensure that they are aware of the changes that will take place and the impact on their roles. PwC recently announced plans to invest $1B over the next three years to expand and scale its artificial intelligence (AI) offerings and help clients reimagine their businesses through the power of generative AI as the prominence of these tools and platforms grow. PwC teams are already working on generative AI use cases to drive efficiencies, cost and time savings and new insights within the company's internal operations.
The next step is to identify the skills required for employees to work alongside AI. This includes both technical skills, such as coding and data analysis, and soft skills, such as communication and problem-solving. Generative AI tools allow for those from less technical backgrounds to still streamline and optimize their workflows, while acquiring new insights. Microsoft emphasizes effective communication skills to collaborate with cross-functional teams and translate complex AI concepts into understandable language for clients and stakeholders. IBM values employees who can think critically and creatively to identify solutions to complex AI challenges, such as developing innovative approaches for natural language processing or computer vision tasks. By identifying the required skills, you can develop training programs and hire individuals with the necessary qualifications.
Once you have identified the skills required, it is essential to provide training and development opportunities for employees. This can include online courses, workshops, and on-the-job training. By investing in employee training, you can ensure that your workforce is equipped with the skills required to work alongside AI. Employees can also take online courses to help them better prepare for the expansion of AI technology. Paragon One is an innovative education technology company that is at the forefront of training Gen Z students in generative AI tools to help create business driving opportunities for major brands.
As AI continues to evolve, it is essential to foster a culture of innovation and experimentation within your organization. This means encouraging employees to experiment with new technologies and processes, and providing them with the resources and support required to do so. By fostering a culture of innovation, you can ensure that your organization stays ahead of the curve when it comes to AI adoption. With generative AI tools now being broadly available to the general public, the democratization of a culture that experiments and appreciates the new technology has drawn closer. This experimentation encourages cross-functional teams to come together and develop innovative solutions to complex problems using AI.
Finally, it is essential to emphasize the importance of human skills alongside AI. While AI can automate many tasks, there are still tasks that require creativity, empathy, and critical thinking. By emphasizing the importance of these skills, you can ensure that your workforce understands the value they bring to the organization and the role they will play in an AI future. Human skills such as empathy, active listening, and creativity can work in tandem with AI’s efficient problem solving.
Preparing your workforce for an AI future requires a comprehensive strategy that includes identifying the required skills, providing training and development opportunities, fostering a culture of innovation and experimentation, and emphasizing the importance of human capability. By aligning your workforce with AI, you can ensure that your organization is equipped to take advantage of the significant improvements in efficiency and productivity that AI can bring.
Paragon One is a team out of MIT (and Y-Combinator) that facilitates remote Externships to empower your employees to launch strategic projects with diverse students. These students leverage Generative AI to produce innovative insights and streamline key workflows at scale without burdening teams and budget.
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